“Printer going Offline” is not a new problem. It is faced and resolved by many. So, if you’re facing this problem for the first time, there is no need to fret about it. We’re here to help you.This printer troubleshooting guide shows you how to fix the “Canon MG3100 printer offline” issue.

Canon MG3100 Printer Offline

Resolving “printer offline”- Best & Quick solutions

  • Turn on your Canon PIXMA MG3100 printer in case it is turned off.
  • Restart your printer if it is already turned on.
  • Check to ensure that your Canon printer is connected to the Windows or Mac computer over a wireless or USB connection.
  • If your connection type is Wi-Fi, confirm that the USB cable is not connected from your printer to the computer.
  • Also, if your connection is Wi-Fi, ensure that your network is active and stable.
  • Make sure that the latest version of the printer driver is installed on your computer.
  • Check if the latest firmware update is available for your printer. If yes, update it and check whether the printer offline problem is resolved by printing a test page.
  • Reboot your Windows or Mac computer if necessary.

Advanced solutions

If the Canon PIXMA MG3100 printer offline problem remains unsolved even after performing the quick solutions given above, perform these advanced solutions one by one.After performing one method, check if the printer offline problem is fixed. Perform the next method if the Canon MG3100 printer offline error persists.

Important Note: The following advanced solutions are suitable only for Windows OS-based computers.

Set as default printer

Check whether your Canon printer is set as the default machine on the Windows computer. If not, set it as default by following the instructions below.

  • Open Control Panel > Devices and Printers.
  • Locate and right-click on your Canon MG3100 printer.
  • Click the Set as Default Printer option.

Disable or deselect “Use Printer Offline”

Check if the Use Printer Offline option is enabled for your Canon printer on your computer. If yes, disable it now.

  • Select and right-click on your printer on the Devices and Printers screen.
  • Click See what’s printing > Printer > Use Printer Offline.
  • Printer Offline

Cancel all queued documents

Check whether any document is queued for printing. If yes, cancel it.

  • Open your printer’s Properties menu.
  • Click See what’s printing > Printer > Cancel All Documents or Cancel.
  • Cancel All Documents Or Cancel

Contact us if the Canon PIXMA MG3100 printer offline issue remains unresolved even after performing the above troubleshooting methods.

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