Canon printers are well-known for their compact design and all-in-one functions. But, you might come across few errors on the printer over a period of time. Most printer errors can be resolved easily by performing the basic solutions.

This article covers the solutions to resolve the Canon Printer Error 5012.

This error occurs when the printer's internal hardware encounters an issue. To fix this error code, follow the below instructions.

As soon as you see the Canon printer error 5012 on the screen, perform the basic solution discussed below.

  • Turn off your Canon printer.
  • Unplug the power cable.
  • After a while, reconnect the power cable to the printer.
  • Turn on your printer.

Check whether the Canon printer error 5012 is cleared. If not, perform the advanced method given below.

Canon Printer Error 5012

Canon Printer Error 5012 Due To Hardware Malfunction:

If the error is related to hardware malfunction, then perform the following instructions.

  • Make sure that the Power light is blinking on your printer's control panel.
  • Check whether the ink tanks are installed properly.
  • If not, remove and reinstall them.
  • Similarly, check if the paper is loaded properly in the paper tray.
  • If you find any jammed paper inside the printer, make sure to clear the paper jam.
  • Avoid overloading paper in the tray.
  • Make sure that you have loaded only the recommended paper type on your printer.
  • Now, restart Canon printer.
  • Check if the error code 5021 is cleared.
  • If not, you need to service your Canon printer.

Canon Printer Error 5012 Due To Printer Scanner:

If the error 5012 indicates a problem with your printer scanner, then perform the following instructions.

  • Raise the scanner unit of your printer.
  • Wait for the ink cartridge carrier to reach the access area.
  • Once it is reached, lower the unit.
  • Now, check if the error 5012 is fixed.

If the above instructions didn't fix the Canon Printer Error 5012, contact us to get remote assistance in resolving it.

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