When the print job is not executed due to unexpected reasons, the Canon printer error code 099 will pop up on your printer’s LCD screen. The error message keeps on displaying on the LCD screen, which is quite annoying. To solve your issue, we have come up with this article with some of the best troubleshooting methods that will fix the Canon printer error code 099. Follow the below steps to resume your printing process all over again, without stressing yourself much.


  • As the first and the foremost step, simply restart your Canon printer and the computer.
  • If you are using a USB cable to make a connection, make sure that the cable is securely connected to both printer and computer.
  • If not, try disconnecting and reconnecting the USB cable from both sides. In case you are using an Ethernet cable, ensure that the cable is properly connected between the printer and the router or access point.
  • Apart from this, you can print a network configuration page to check the IP Address.
  • Check the firewall settings on your PC. In case the firewall setting is active on your computer, it may not allow the Canon application to connect to your machine.
  • Make sure that your Canon printer uses the latest firmware.
  • Ensure that you are using the appropriate printer driver for your Canon printer.
  • If the Canon Printer Error 099 persists, then uninstall the old drivers, and reinstall the new ones on your computer.


  • Open the Control Panel window.
  • Click Hardware and Sound > Devices and Printers.
  • Right-click on your Canon printer.
  • Select Set as default printer from the drop-down menu.


  • Turn on your PC and log in with Admin rights.
  • Next, open the Run dialog box and type in Control Panel.
  • Set view by: Large icons. Select Devices and Printers to view the list of printers on your network.
  • Right-click on your Canon printer and select the See what’s printing option. Click on the Printer tab and uncheck the Use Printer Offline option.


A paper jam can also lead to the error code 099 on your Canon printer. Some of the common reasons for the occurrence of paper jams and their solutions are given below.

  • Look at your printer’s LCD to find out where the paper jam has occurred.
  • Before taking out the jammed paper, ensure that your machine is unplugged from the electric socket.
  • Now, you need to pull the paper tray completely out of the machine. Next, move the print head to remove any paper remaining in the area.
  • Placing too much paper into the input tray will lead to overloading.
  • In case you are using the wrong kind of paper, then the printer keeps jamming. If there are pending jobs on your printer, this might also lead to a paper jam.
  • You can also try unplugging all the connections and plug them back in.
  • If nothing works, restart your Canon printer.
  • Try to uninstall the drivers and reinstall the latest drivers on your computer.
  • After you have successfully removed the jammed paper, reconnect the power cord and turn on the printer.
  • Check the LCD screen to know whether the error message persists or is gone.

These are some of the reasons for the occurrence of the Canon Printer Error Code 099, and we have tried our best to give appropriate solutions for the same. If you want any kind of assistance, then call our team. We are here to serve you by all means.

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