“Receiving the Canon printer error code 1240 when trying to print a document?” Then, you’re not alone. This error code is received by many Canon PIXMA G7000, PIXMA TR8500, and PIXMA TR7500 series printer users.
On this page, we’ve covered all the possible solutions that will help you clear this error.
Error code 1240 On Operation Panel
Generally, if the output tray of your printer is located inside the printer, you must open the operation panel when performing the print or copy operation. If the panel is closed, you might receive the error code 1240.
Opening The Operation Panel- Best And Quick Solution
Open the operation panel of your Canon PIXMA TR7500, TR8500, or G7000 series printer if it is closed.
After doing that, gently pull out the printer’s output tray followed by the paper output support if necessary.
Also, open the output tray extension of your printer.
Now, tap the OK button on the Support Code screen or press the OK button on your printer’s operation panel.
If the Canon printer error code 1240 is cleared, the printer will automatically resume the print operation. (Press Stop if you wish to cancel the queued print job).
Otherwise, the Support code 1240 will be displayed again on your printer screen.
Now, the printer screen will display the “The latest firmware…” message if the firmware is available.
Update the firmware by following the prompts displayed on the screen.
Similarly, check and install the latest Canon printer driver on your computer.
Get An Instant Solution
Are you receiving the "Canon Printer Error Code 1240" even after updating the printer driver and firmware? Then, reach our technical expert team using the call option on this page for an instant solution to resolve this problem.